Advanced Call Center Software
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call...
|License: Demo||Cost: $0.00 USD||Size: 367 KB||Download (91): Call Center Manager Download|
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features. First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
|License: Freeware||Download (31): asterCRM Download|
Advanced Call Recorder records telephone conversations to your computer's hard disk. It stores calls as standard Windows sound files. Advanced Call Recorder can record conversations as long as your hard disk can store. The program is Caller ID compatible so there is no need to type numbers and...
|License: Shareware||Cost: $19.95 USD||Size: 886 KB||Download (3833): Advanced Call Recorder Download|
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....
|License: Shareware||Cost: $39.95 USD||Size: 2.33 MB||Download (960): Advanced Call Center Download|
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:
Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are...
Platforms: Windows, Other
|License: Demo||Cost: $0.00 USD||Size: 402 KB||Download (42): Call Center CRM Download|
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your...
|License: Freeware||Size: 1.44 MB||Download (528): Lokad Call Center Calculator Download|
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call...
Platforms: Windows, Other
|License: Shareware||Cost: $47.50 USD||Size: 2.2 MB||Download (77): BC Call Center Download|
PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
|License: Freeware||Download (35): PHP Call Center Download|
asterCRM is a web-based open source call center software for asterisk, and it has some simple CRM features.First, a python deamon called ProxyMan.py will listen on manager port of asterisk, and save all asterisk events to a database, at the same time, the user client (browser) analysis the data,...
|License: Freeware||Size: 473.77 MB||Download (20): asterCRM for Scripts Download|
The HelpMaster PRO Enterprise Edition is a help desk, CRM, and call center software system. It features a full client-server SQL Server database as its core and offers a complete list of enterprise features. Key Features include: Complete Call Tracking; Fast Problem Resolution; Web Access for...
|License: Shareware||Cost: $795.00 USD||Size: 31.02 MB||Download (95): HelpMaster PRO Enterprise Edition Download|
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.
It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call...
|License: Shareware||Cost: $200.00 USD||Size: 6.63 MB||Download (195): PrettyMay Call Center for Skype Download|
AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...
|License: Shareware||Cost: $648.00 USD||Size: 2.06 MB||Download (96): AnswerWIN Download|
Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver...
Platforms: Windows, Windows 8, Windows 7
|License: Demo||Cost: $0.00 USD||Size: 402 KB||Download (20): CRM Dashboard Download|
Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the...
|License: Shareware||Cost: $20.00 USD||Size: 1.32 MB||Download (125): iReferent Light Download|
The DataTrack System 2003 is an affordable, distributed work order management system designed to increase the productivity and efficiency of your call center or helpdesk. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive...
Platforms: Windows, Windows CE
|License: Shareware||Cost: $219.99 USD||Size: 3.92 MB||Download (179): DataTrack System Download|
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.
While other providers sell Erlang-based software in expensive...
|License: Freeware||Size: 263.67 KB||Download (755): ErlangXLS Download|
PHP Call Center is a web-based application used to keep track of a company's incoming phone calls.It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.
|License: Freeware||Size: 30.72 KB||Download (20): PHP Call Center for Scripts Download|
AKTS advanced thermal analysis software for the solid state kinetic analysis of TG DTA DSC TMA EGA TG-MS TG-FTIR data.
|License: Demo||Cost: $0.00 USD||Size: 880.64 KB||Download (209): AKTS advanced thermal analysis software Download|
The Advanced Banner Rotation software enables you to display all your adverts in just one area of your page. No longer will those adverts swamp your real content.
This software has been designed to add real efficiency to your web page. It will load all your banner adverts and rotate them in a...
Platforms: Windows, Mac, Linux
|License: Shareware||Cost: $24.95 USD||Size: 143 KB||Download (48): Advanced Banner Rotation Software Download|
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
|License: Demo||Cost: $2490.00 USD||Size: 9.9 MB||Download (29): Terrasoft Call Center Download|